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The goal for any broadcaster is to detect problems and fix them before they become apparent to their viewers. Gaps in a service such as black to air frames, delays or outright failure have long had negative reputational and commercial damage, potentially putting an operator out of business.
As production and distribution networks become more complex, the need for monitoring has never been more critical. Internet Protocol (IP) based networks whether in the studio, playout, or OTT are quickly evolving from the traditional best effort delivery model to one where performance and reliability need to be quantified and, in many cases, guaranteed with Service Level Agreements (SLAs).