Live webinar: Stream or Broadcast Live from Anywhere
If you need to stream live to Twitter, YouTube, Twitch, and Facebook all at the same time (and stay within your budget) I have some great news for you… This is your invitation to join me to learn more.
Live webinar: Stream or Broadcast Live from Anywhere.
Come and see exactly how you can produce high-quality live video while on the move and transmit your video using the Public Internet, Wi-Fi, or bonded 3G/4G networks even in harsh network conditions. We work with live sports, church, reality TV, weather reporting every day and will share inside info on what’s working now. See you on the 10th!
Join us to find out more about the newest and best way to produce, transmit, and distribute live video from any mobile or fixed location. If you wish you could quickly deliver your live video content simultaneously across multiple social networks, including Twitter, YouTube, Twitch, Facebook, this webinar is for you.
Let us help you engage with your audience, customers, congregation, and more during these interesting times! Get the inside scoop on how BeOnAIR solves all of your streaming needs while leveraging 3G/4G, WiFi, and public internet to solve your streaming (and it’s budget-friendly)! Save your spot here and see you soon!
Jim Jachetta (00:02):
Good morning, everyone. I’m Jim Jachetta CTO and co-founder of VidOvation. I have a very special guest, my good friend, Neal Metersky, he is sales and business manager for U.S operations for one of our top partners, Haivision. Haivision specializes in bonded cellular and IP transport, and field encoders. So today we’re going to talk about streaming and broadcasting live from anywhere, using a new solution or a new offer from Haivision called BeOnAIR. So welcome Neal. Thank you for being here today.
Neal Metersky (00:44):
Thanks Jim. I’m glad to be here.
Jim Jachetta (00:47):
So, I got a little, a promo video on the BeOnAIR, let me roll that.
Speaker 3 (01:03):
I am passionate. I create amazing content. I am agile. I’m not weighed down with bulky equipment. I’m an expert. I’m connected. I’m here. I’m there. I am where things happen. I’m everywhere. I’m in the cloud. I am a one person content provider. I am efficient. I’m ready to broadcast from anywhere. I am on all social networks. I am on all streaming platforms. I am in the game. The solution is you, BeOnAIR.
Jim Jachetta (02:00):
All right. So, let me see this. Let me bring the screen back, there we go. All right. So maybe Neal, before we get started, why don’t you tell everyone, some of our listeners probably know who you are, but why don’t you tell us a little bit about your background and what you’re doing at Haivision, and some of the things that are on horizon that you’re implementing at Haivision.
Neal Metersky (02:30):
As to my background, as you know Jim, I can’t see any of the names of attendees. You never know, I might know somebody, right? There’s only 300 people in this entire, in the core broadcast business. But even though what we’re here to talk about, isn’t really quite core, it’s an extension of that. But yeah, I’ve been around, I should have gray hair and look a lot older than Jim, a lot of years, and I started as a maintenance guy, and everything up through broadcast engineering management, news production, different things. And probably about 12 years ago for the first time I stepped to what we used to call the dark side. I was sales and manufacturing, and got in within the early days of bonded cellular.
In fact, we had been testing, really early days as a station, one of my texts, we were playing and had always played with, transmitting over the cellular networks that were available. And I got away from bonded cellular for awhile, and stepped back in October with Haivision. Haivision is a French company out of Western France. Haivision actually stands for Audio, Video, West of France, go figure. And I know other company names that, where they come from is like, really? But anyway, and so came on board.
Our core business has traditionally been, the European and Middle Eastern news market, which is where, everybody in bonded cellular first, it was the first application was based. And we did not have a big presence, Jim, with innovation was the company presence came on about four years ago, and did a lot in branding himself and our products, and bringing solutions, for different applications. And one of the things I just find really interesting is, I feel what we’re here really to talk about, and the niche of the BeOnAIR is an interesting evolution of the beginning of, being able to have citizen journalists, or a citizen contribution, right? From the days where… I mean, the concept of putting a box on the camera and going live anywhere for a broadcaster was still dreamworld.
And here we are with all different levels of people contributing news, making money on their own channels for cooking, whatever, and all across the board, in a wide range. And there’s a lot of different solutions and applications there, but the BeOnAIR, this is, there’s a market and a need now for people who in those different various markets that I just mentioned and use cases that need a better, higher quality, more reliable, but really a performance level solution at an affordable cost.
Jim Jachetta (05:47):
Neal Metersky (05:47):
And, that’s kind of what BeOnAIR is in a nutshell.
Jim Jachetta (05:52):
Neal Metersky (05:52):
Jim Jachetta (05:53):
My takeaway too is that we’re, as you say, any of the citizen journalists, we’re not only giving them the ability to stream or broadcast live from anywhere, we’re giving them a broadcast solution to do that. And it’s in as we’ll discuss, you’ll find out that it’s very affordable.
Neal Metersky (06:12):
Jim Jachetta (06:12):
Neal Metersky (06:13):
And the transitioning, again, the transitioning of that broadcast level away from the citizen journalist of citizen broadcaster, because that’s really some of what we’re talking about. Right? There’s so many different use cases as we’ll probably touch on a few.
Jim Jachetta (06:27):
… Very good. All right. Let’s see. Here we go.
Neal Metersky (06:34):
So the overall concept, I’ll jump into the slide deck. BeOnAIR, the concept is boost your audience or create an audience, you can transmit high quality from anywhere. It’s really easy to do it when you’re sitting at your desk. But if there are times where the need is to go mobile, or if the need is strictly mobile, it’s a great solution to be able to transmit from literally any place you have cellular coverage. Next slide.
Jim Jachetta (07:11):
Yeah. The slides are a little laggy, hold on. Oh, there we go. Yeah, so this breaks it down, now you can describe the pieces of the BeOnAIR solution. Here you go.
Neal Metersky (07:20):
Yeah, it’s a little slow coming up. So what BeOnAIR provides is first, and one of the differentiators is, our AIR220 transmitter. It’s small mobile, but unlike, again, some of the other streaming products from the citizen journalist side, shall we say, it’s extremely robust. If you hold it in your hands, it’s like, “Hey, this is a real piece of gear. I can drop this. It’s going to last me a long time and work a long time.” It’s an HEVC with four SIM cards, and it’s a really robust high quality video device.
With that. And this is one, we have people doing a whole lot with phone apps, especially during the COVID world of Remy production and Remy monitoring of live production of things. But so it comes with the, besides the AIR, in addition to the AIR220, our MojoPro app, which is extremely powerful, we just rolled it out for Android it’s not as rich, a feature set on Android and limited to a specific set of Android phones, on the Apple, iPhone, it’s full functioning and extremely robust, and it makes a great picture. And, as I says, extremely robust.
Jim Jachetta (08:52):
I should add the AIR220 is, H.264/AVC. We do have an HEVC model, but that’s not part of the BeOnAIR offer. This is a broadcast quality device, but I just want to make that distinction, it’s H.264. So then here’s the… From the description.
Neal Metersky (09:17):
Right. So that’s the encoder side, the contribution side, phone app, really easy to use, just open and it’ll do… We’ll get into the features it will do in a few of the next slides, but… So phone app, and both of those transmit using our SST technology, the bonded algorithms, extremely powerful algorithms over… We can aggregate any network cellular, WiFi, ethernet, everything, all of them combined.
And, then on the receive side, we have a BeOnAIR cloud, transceiver, and it comes with one input for it, so you can use either or, of your field devices, one input and five streaming outputs, that can be used, for HLS, or SRT, or, yeah, RTSP to Facebook, YouTube, any place simultaneously. Or you can easily do an SRT feed back to an IRD receiver and receive it as an SDI signal, as well. Or be distributed to broadcasters, YouTube, wherever you need to go, to yourself to monitor. Yeah.
Jim Jachetta (10:37):
You mentioned yesterday, Neal, when we were talking that, this could be like a freelance ENG or videographer, and using the SRT format, like you said, you could hit a decoder or an IRD at any broadcast facility, that will take an SRT, that’s an open standard, but then also the SST there. The local broadcaster could have an Haivision broadcast receiver with a physical receiver, with SDI output. And you could also hit that as well, correct?
Neal Metersky (11:09):
No. That actually cannot, that’s one of the limitations of the BeOnAIR-
Jim Jachetta (11:13):
Oh, that is a limitation. Okay.
Neal Metersky (11:15):
Jim Jachetta (11:15):
You’d have to buy the broadcast version of the cloud.
Neal Metersky (11:20):
No. Well, yes. That would be the next level up from that, that’s not available with BeOnAIR. But as you said, you can easily feed any broadcaster, so you just have the stream out and they can bring it in through an IRD.
Jim Jachetta (11:33):
Neal Metersky (11:34):
Jim Jachetta (11:35):
And most decoders support SRT? I don’t [crosstalk 00:11:38].
Neal Metersky (11:37):
Yes, it’s [inaudible 00:11:38], probably more common. And yeah, so it’s two time, award-winning so far, bonding technology and it’s extremely robust, and that is one of the differences is, we’ve always delivered high performance, high-end broadcast. And so with the BeOnAIR we’re trying to scale that level of performance and deliver it down to a more affordable price point for citizen journalists, for journalist groups. And I keep saying journalists, but to me, so many of the people you have that are using this are not journalists.
Jim Jachetta (12:28):
Neal Metersky (12:29):
YouTube contributors and as I said, what I really find interesting is, the customers using this for effectively remoting the video assist on the film shoot, to their house. And multiple directors watching it at the same time, right?
Jim Jachetta (12:49):
Neal Metersky (12:49):
Three production executives watching an interview or something going down.
Jim Jachetta (12:57):
I should also add to that, that the SST or the bonding capability is included, there’s no extra fee for that. A lot of the other solutions out there are either running on a single connection, or you have to pay extra for the broadcast quality, bonding capability. So as Neal mentioned, we can bond to cellular connections, a WiFi connection and a LAN connection, so we can have up to four connections bonded together, for reliable transport.
Neal Metersky (13:32):
And so these are the two pieces, what they look like, some different applications, as the picture is probably a little bit too small, but it’s, you hold it in your hand, it’s what? Five and a half, I believe by two inches, really robust, comes with a pouch. HDMI what? SDIN in for the AIR and then the iPhone app.
Jim Jachetta (14:01):
Right. Well, one thing that impressed me, working with Haivision for more than five years is the robustness of the packaging. This is a very economical offering here, but this is an extruded piece of aluminum, it’s very robust, there’s rubber bezel. So if you drop the unit on its face, it’s not going to smash and fall apart. It is very, very durable. This will be a good… The ROI on your investment is going to be five, maybe even 10 years that this thing will run forever. It’s really solid.
Neal Metersky (14:42):
So those two form factors. Yeah, this is, I know you were trying to jump into features. You love talking about features and interfaces. But it’s a very well-planned interface. This does not show the rubber, we’ve got the nice weatherized covers to all of this. And you almost have to look carefully on which side to open it. But a very well sealed, HDMI in and out, SDI in and out, loop through. One of the things that we’d also offers is analog audio input. So you have the choice of embedded or embedded analog, or analog audio. It’s got a good feel to it. The knobs are all secure. The HDMI ins are screw down, it’s not going to pop out, things like that.
The SIM slots. And one of the things that’s really interesting about this unit is, it’s a two modem unit, two internal modems, but you can run it with two external modems for four modems, total of four modems. And they package, they come out with these USB ports on the side, and lay in the pouch, a neat little configuration with the four modems. But with the internal modems with two modems, they’re actually four SIM slots, two slots per modem. So you can actually configure it where say you have a slot one for, you’re using a Verizon and an AT&T, and then you can have AT&T in the other Verizon slot and go both at AT&T if coverage for AT&T is really good, and it’s not as good for Verizon. Or you can have a T-Mobile in there and things like that. So you have some options and you can very easily, and quickly select which one you want.
Jim Jachetta (16:41):
If customers buy a data package from VidOvation, usually what we do, there’s an A and B slot for each modem, as Neal stated, on the two A’s slots, the primary slots, we’ll put Verizon and AT&T, because they’re usually the stronger networks, then in the secondary slot, we’ll put T-Mobile and Sprint. Maybe now that Sprint is merging with T-Mobile, maybe we’ll put another Verizon SIM. So what happens is when the boot unit boots up, it looks at the primary SIM first to see, okay, is there a Verizon available? Yes, it connects, boots up.
Oh, there’s no T, AT&T is struggling it’s not connecting, it’ll switch to the secondary SIM automatically, which is very cool. So even though you only have two modems, theoretically, you have access to all four networks, not at the same time, but it will find the best two connections for you automatically, which I think is really, really something.
What a lot of our customers will do as Neal also said, whether they’re using a larger camera, like an ENG camera or a small SLR or prosumer camera, you can pick up the microphones from the camera that would be embedded in the SDI or the HDMI, but maybe there’s wind, maybe there’s background noise, you might want to put a lapel mic on the talent and the lapel receiver could plug into one of these analog audio inputs, so you can mic your talent. You can actually have two lapel microphones, you have two sets of talent, you’re doing an interview there on wireless mic. So the audio on them is really clear and then feed that into the analog inputs.
Neal Metersky (18:29):
And, so as far as, what will it do? It’ll do a lot. It really has pretty much the full feature set up for a broadcast solutions, you can do live, you can record files, locally, you can do live and record. And we actually have two different encoders within the AIR. One handles the record, one handles the transmit and why that’s important is, if you’re recording the stream, the stream, depending on what’s available is going to depend on what resolution and what bandwidth you’re going to be transmitting at. So if you’re in a tough environment and you’re getting the picture through live or on the first pass. But it’s resolution’s a little lower, it’s dropping down to four meg instead of six meg, the local recording is always full resolution.
So then you can easily just forward it right afterwards. So as I said, live record, it will then forward the files. You can do that record and simultaneous forwarding, moving the files over to the stream hub. You can also record on the stream hub. There’s 100 gig of storage that comes with the cloud instance. So you can record there. So you’ve got file capability as well.
Jim Jachetta (20:07):
I think, other solutions in this price point, either don’t record, or if they do record, they’re recording the live transmission. And then as Neal stated, if you’re in a cellular challenging area, a dead spot, yeah, your live transmission might be a little solved, little lower resolution. God forbid, there is a dropout, you have a full res copy that you could rebroadcast, or retransmit.
Neal Metersky (20:36):
And that would be the perfect citizen journalist application where, there’s a huge fire and some disaster, right? The news directors, they’re not going to care that it’s choppy. It’s, hey, it’s live, it’s happening, it’s crazy. I’ve got the first video and then for the next reply, then you forward it. And in five minutes, 10 minutes, they’re showing the full res, on the next clip that’s not live.
Jim Jachetta (21:06):
Right. That’s very powerful.
Neal Metersky (21:12):
Again, most of this, we touched on the basic specs on, it’ll do pretty much any broadcast resolution, STI, HDMI and two serial pairs, four mono pairs and the mini-XLR in which we provide an adapter. So XLR and for analog audio.
Jim Jachetta (21:33):
Yeah. If you don’t want to deal with the mini-XLR, VidOvation and Haivision provide an adapter to full-size.
Neal Metersky (21:44):
The SST, and again, this is really the differentiator, is the ability to get a signal through. The BeOnAIR kind of takes us from the simplest level, which is an iPhone app. I’m running around with my iPhone, but instead of just basic streaming with my iPhone, I’ve now made this a piece of broadcast equipment, and I can actually get into it and remote control it from the stream hub receive side, it’ll bond my cellular connection with a WiFi connection. So even with it, I can get two connections and then we maximize that bandwidth. And that’s what SST does, makes the most of any available bandwidth, that’s there. If you’re in a challenging environment, or if you’re in a crowd of 100,000 people, the AIR clearly takes it further than the phone.
And with that, you get high performance up to four modems of getting that signal through, and it’ll perform in very challenging cellular environments. And the SST, that’s the magic sauce, is very efficient, aggregates the different networks, and everything comes into play. Sometimes it’s really easy, I mean, there are devices and there are times where it’s really easy to stream a high quality, low latency video stream. But then all of a sudden, packets start getting lost. And when you have a challenge, whether it’s an unmanaged network or a cellular network, that’s when whole world changes. That’s when the little plastic box that you can get for $150 at Best Buy, shows the difference between that and wow! This is really… Nobody else can even make calls and I’m getting this video out.
Jim Jachetta (23:47):
Neal Metersky (23:48):
And we do that a number of different ways. And we’ll go through in, I believe we’ve got another slide to talk about the RF connectivity and antennas, and thing like that.
Jim Jachetta (23:56):
Well, one of the things that Neal and I hear everyday, it’s like, “Well, I when I did the test, when the football stadium was empty, I got a great signal, but then when the 80,000 fans showed up, it didn’t work so well.” Well now the stadiums are empty, but hopefully eventually the stadiums will fill back up. So, yeah, it’s in those situations where you really need this technology. Here’s some pictures of people’s setups, it looks like iPhone, different holders and mounts for the MojoPro app on a phone. Right?
Neal Metersky (24:37):
Yeah. And so again, on the MojoPro on the phone, we’ve done iOS for a long time. And like eight, nine years ago, when I was previously in the business, it was, I learned then, that the challenge was, with iOS, I’ve got iOS to deal, but with Androids, we had all these different operating systems and things were free for integratable phones. And you would need a team dedicated just, writing drivers, because new phones are coming out. I guess that stabilized a bit, and there’s more standardization across Android. But the iPhone and with the cameras on it looks fabulous. So yeah, and it’s fully functional. You can do live record, forward, there’s basic editing capability on the phone itself, of the recorder and then forwarding it on. And then the AIR.
Jim Jachetta (25:43):
No, this is about the stream hub, I think. Yeah, the cloud.
Neal Metersky (25:46):
Yes. Okay. So we’ve got the little deeper into what you get to see and how you manage the flow in the middle of the stream hub, it’s a cloud instance, it’s one input and five outputs, and it’s locked down for that, on the BeOnAIR. Beyond the BeOnAIR we have lots of flexibility of doing larger configurations in the cloud. And it comes with, I believe I mentioned earlier 100 gig cloud storage, about 15 hours, obviously depending on the resolution.
So you have your live inputs coming in, and this shows the AIR, you would have your live or file transfers coming in from that device or the MojoPro, you can preview and remote control. And there are quite a few camera capabilities, painting, things like that, that depending on the phone or available, monitor the RF connections, all that, and then route your outputs, manage your outputs on the backend.
I believe the next slide is, yeah, extends on that. So again, here, the workflow of, where do you want to feed it? Again, if you’re doing social media, have a channel, that sort of thing, you can feed five of them simultaneously. So whichever input comes in, you can have preset up to five different outputs, which we’ll touch on later as a differentiator. And one of those could be, again, a broadcast receiver as well, with full STI. So there’s a lot of flexibility and pretty much once it’s set, you’re probably not going to need to do a lot of changing, is just which output am I sending to today, or how many of them are sending to that?
Jim Jachetta (27:44):
Yeah, I should add too, so on the right there are the IP outputs, they’re very easy to set up. So usually what you need with a social media network or a CDN, you just need the URL, the stream key, and then sometimes you need a username and password, and all those fields are there. You pick the IP format, RTMP or HLS, or whatever you need. And it’s very, very easy to set up your IP outputs to the cloud and for over the top.
Neal Metersky (28:18):
Right. And not just the cloud, that could just as easily be four streams to four individual broadcasters that are bringing them in, by an IRD as well. Right?
Jim Jachetta (28:31):
Neal Metersky (28:32):
So it kind of runs that gamut. Again, from Facebook running around with your phone, to doing real productions with the phones, to the highest level of contribution with the AIR.
Jim Jachetta (28:47):
Well, one thing I learned recently too, is like Instagram is set up to only stream from your phone and YellowDuck now makes, I don’t know if it’s a hack or a work around where now from a broadcasting platform, like the BeOnAIR, you can now go live to Instagram as well as Facebook. So you got to use this YellowDuck kind of bridge or interface software to make that happen. So, I’m sure a lot of you video bloggers, YouTubers out there will, already know a lot of these things are, but I just wanted to throw that out there. So yeah, so these are some of the markets, I think we covered a lot of this.
Neal Metersky (29:35):
Jim Jachetta (29:37):
We’re working with quite a few houses of worship, that their… I think the churches were closed down in California, but I think the state supreme court, overruled that now and open up some of the churches, but of course, you’ve got to adhere to COVID protocols, et cetera. But loss of revenue, loss of tithing, is a big deal and BeOnAIR technology can be used to reconnect with your audience, reconnect with your attendees, your parishioners, as well as educate. So some of the key advantages here. This is a nice slide, kind of matches things up to what BeOnAIR is doing compared to some of the other things that are out there.
Neal Metersky (30:24):
Yeah. And we, whoops, sorry. It’s a new world we live in, right? I’m not broadcasting, I’m just a guy sitting at home. But, yeah, again, going to not just the performance, but the feature side, and the depth, and the overall capabilities, we know there are boxes, like I said, that start from 150, you go up to 1000 and 2000, there’s different levels of economical performance and price performance point. And what we really feel here is that it’s a good deal, we’re in a good middle ground for people that want that cost-effective versatile high performance, higher quality.
And we have, in the field, we’ve got the transmitter in the app, other offerings, it’s just the transmitter, you don’t have a phone app. And the phone app is really powerful. And really, I mean, we do… I mean, wouldn’t you agree, Jim, there’s some people working with it, they’re like, they’re not sure how they want to do it. And then they look at things and they end up using phone apps.
Jim Jachetta (31:42):
And it’s very easy to use, you can add a simple graphic, a lower third, you can put a little logo on it. It’s a very, very cool app. And then-
Neal Metersky (31:55):
Jim Jachetta (31:56):
… on this top row, we have hardware hardware, but on the BeOnAIR side, it’s broadcast quality hardware. It’s not a plastic enclosure. It’s not on a plastic, it’s rugged, it’s going to last.
Neal Metersky (32:11):
Right. So it really is between the two, between the app and the quality, and the capability of the AIR, it’s a much, much broader solution to just the hardware transmitters. Because one of the things on the app that I did want to make clear is, you can have as many apps as you want. The app can be loaded on 100 phones, you can only use one at a time coming in, but that doesn’t mean that you couldn’t have a lot more contributors, of [crosstalk 00:32:45]-
Jim Jachetta (32:45):
That’s a common question. I think other solutions you got to pay for every app endpoint. So like Neal says, you could have 100 of these citizen journalists out there, but they can only broadcast live one at a time.
Neal Metersky (33:02):
… Right. And then-
Jim Jachetta (33:03):
They could record and push the file later if the connection is not available. Right? That would be an option.
Neal Metersky (33:10):
… Which as you can see is kind of like the next differentiator is, that we do live record, file forward live and the other units are just they’re live transmitters. We can go up to 20 megabits per second and very low latency, 800 milliseconds less than one second. Honestly there’s probably not a lot of reason to be transmitting 20 megabits per second, but we can do it.
Jim Jachetta (33:40):
Maybe for sports, if there’s higher motion.
Neal Metersky (33:45):
[crosstalk 00:33:45]. Yeah. Great.
Jim Jachetta (33:45):
I know we even got H.264 tuner, even with HEVC, their goal was to transmit at 20 meg, so. It’s the-
Neal Metersky (33:55):
Yeah, four audio channels compared to two and the big one. The big one to me is five outputs that can affect, it would be anything compared to one. All different streaming formats, so it’s like the outputs can be any format that you want, with the internal storage. So you can transfer files and play them out on the stream hub, manage them or FTP, pull them out. And there’s unlimited cloud traffic for their cloud instance, that comes into play, especially on the downside, AWS and others make it really easy to get your stuff in. And it’s really cheap because they want you in. Now, you got to use it. Probably [crosstalk 00:34:44]-
Jim Jachetta (34:43):
Then you buying and got your [crosstalk 00:34:45].
Neal Metersky (34:46):
… Right. And they hit you on getting it out.
Jim Jachetta (34:48):
Neal Metersky (34:49):
So you got unlimited in and out. So it’s a broad offering, offers a lot of features.
Jim Jachetta (34:55):
Well, I help a local church that’s been shut down. So we’ve switched to a drive in church and for Christmas Eve service we wanted to reach more social media. So I did exactly this, I hooked to Facebook, YouTube, Instagram, a couple of other places all live at the same time. I set up the different profiles for each of the destinations. And the second I hit the live button on the AIR, everything broadcasted out automatically. It was just super easy to use, super easy to set up.
Neal Metersky (35:35):
Jim Jachetta (35:40):
Oh, I see. Oh, there we go. So ordering guide.
Neal Metersky (35:45):
And, Jim, I don’t know if you really want to, because it’s got a price, I mean [crosstalk 00:35:49]-
Jim Jachetta (35:49):
Yeah, maybe I could speak to this.
Neal Metersky (35:51):
… Kind of revamping what’s in any task.
Jim Jachetta (35:54):
Yeah. So, here’s your bill of material. So, you get the AIR 220, which is a broadcast piece of hardware. It’s H.264, which is still very respectable, runs over AC/DC power. It includes use of an unlimited number of mojo apps, but just one connection at a time. And then a year of the cloud is included. And that’s a big point that Neal just mentioned that, it’s cloud but there’s no bandwidth charge. I always assume, because we’re all working from home now or we’re all streaming at home. I’m always getting these warnings from Cox Cable that I’m going over my allotment. I thought I had an internet connection that had unlimited… You’ve exceeded 10 gigs, that there’s going to be a bill for 50 bucks.
So there’s no hidden charge there that you can push unlimited content to the cloud and pull unlimited out. There’ll be no, no hidden charges on that. And then after the first year, you have to pay, 945 to annually for the subscription, support.beonair@Haivision.com. The product includes email support, got a one-year warranty. And then these are some of the extras. Some of our customers like to buy an extra battery, the battery inside is removable. Unit charges it.
Neal Metersky (37:29):
Right. We didn’t really talk about that, I realized it’s got a, yeah, removable battery, rechargeable, inside it’s about the AIR, if you run a full blown is what about two hours, Jim, but yeah, an external second battery with a charger, real easy to change it in and out.
Jim Jachetta (37:48):
Neal Metersky (37:51):
The belt clip pouch, you really like those things, I’ll let you talk about [crosstalk 00:37:57]-
Jim Jachetta (37:56):
Yeah. The pouch is included, if some of our customers, if it’s a commentator and he’s wearing the Haivision, the AIR you see the sling over his shoulder. If you want to kind of hide it under a shirt, you can put the belt clip and like a lot of mic transmitter or something, you can hide it in somebody’s belt, underneath their shirt or something.
Neal Metersky (38:21):
… [inaudible 00:38:21] is a quarter 20, doesn’t it right on the bottom?
Jim Jachetta (38:24):
That’s correct. It does have a quarter 20 on the bottom.
Neal Metersky (38:25):
It does have a quarter 20. Yeah. You can do anything with it, right?
Jim Jachetta (38:29):
There’s some pictures on our website, where it’s mounted on a hot shoe or an accessory shoe on the camera on the quarter 20. And then Neal spoke to putting a third and a fourth external modem in these USB ports on the side, that’s at the bottom, for 173 bucks you can get one or two, a USB modem, just to give you a little bit more connectivity. And then services in documentation, once you’re a customer, you can open up a support ticket online, you’ll have a support account tied to your email, you can-
Neal Metersky (39:16):
[inaudible 00:39:16] need it a lot, because it’s real easy to [inaudible 00:39:17] stuff works. But yes, yeah, I mean, it’s a full broadcast level portal where we’ve got use for guys and firmware updates, and you can get a lot of answers, and what you need is there, and plus the level to be able to communicate and open a ticket, and get responses there. And honestly, I mean, our support teams, they don’t see anybody any different. They don’t see French television with a 1200 units, any different than citizen journalism, journalists coming at [crosstalk 00:39:59]-
Jim Jachetta (39:59):
… Well, all of our customers are important. I should also add too, sometimes you ever buy some new widget on Amazon it’s made in China, and then you’re really disappointed at how bad the manual is. Haivision has a couple of English speaking, people on staff, their manuals are extremely, well-written. some of the best written manuals I’ve seen, there’ll be a written description, and then for those of us that don’t like to read, there’ll be the visual, click here, circle, press here, circle. It’s very, very, very well-written. So, nine times out of 10, you’ll be able to set these things up yourself, but the tech support is here to help you if you need us.
Neal Metersky (40:48):
… Yeah. And, and again, although it is email support, it’s very different level of performance than if you go buy a $300 bucks at best buy and get email support.
Jim Jachetta (41:03):
Neal Metersky (41:03):
Jim Jachetta (41:05):
And that’s that support is 24/7, there are technicians globally around the world that are covering all time zones, 24/7 to support you. And then you can see here, one nice thing too, is Haivision, they do this with all their products. There’s the quick start guide and then there’s the more thorough user guide. And 99% of the time, the quick start guide is all you really need. It’s a couple of pages, it gets you started really quick, gets you familiar with the product. And then for those that want to do a deeper dive there’s the more thorough user guide. Then let me send you folks before, we’re kind of winding down here. Oh, let me see. What I’m trying to do is chat you the link to the product.
And it’s not working. Well, I’ll do it. Oh, there it goes. So, tell you a little bit more about VidOvation, but certainly visit the VidOvation website. Neal and I, and the VidOvation sales team we’re available to you anytime, to help you service your live streaming needs. VidOvation, we’ve been an Haivision partner for more than six years. VidOvation is a technology integrator, reseller, distributor. We integrate a number of different solutions, a lot of our customers, Neal and I, and the VidOvation team just worked with a customer, spinning up a new fishing tournament. And VidOvation is also a new tech partner. So, we bundled together the bonded cellular with the TriCaster. We have some low latency microwave solutions that might do a hybrid approach, some bonded cellular, with a more traditional workflow.
So whatever your needs are, we’d love to hear from you. Consulting is a big part of our business. We help you design and implement a solution for just about any budget. So we keep your budget in mind. Here’s a list of some of our customers. I’m sure there’s some names here you recognize. If I’ve left somebody off, this is just a partial list. But consulting, design engineering, system integration, project management, warranty and support. Those are all things you can expect from VidOvation and our partners like Haivision. If you folks have any questions now, or, or after the webinar, here’s my contact information. Neal is very much involved. Me and my team speak with Neal, what? Every couple of hours, or maybe every couple of minutes.
Neal Metersky (44:07):
Jim Jachetta (44:07):
But we work very closely together.
Neal Metersky (44:12):
Yeah. So, very good, everything is a team approach. The way that I look at it is you get to, rather than just Haivision or VidOvation combined, yeah, which is part of the team and-
Jim Jachetta (44:26):
Neal Metersky (44:27):
… if they’re[inaudible 00:44:28]-
Jim Jachetta (44:28):
All right. Let me see it. So I think that’s it. So, if you folks have any questions, I don’t see any questions. I guess you were too thorough, Neal, every everyone understands. So, no questions, but-
Neal Metersky (44:42):
… [inaudible 00:44:42], questions but we’re good.
Jim Jachetta (44:45):
… Yeah. What we do folks typically, so today’s Wednesday, we try to get the recording up by early next week, there’ll be a copy of the PowerPoint deck, there’ll be a video recording and a transcription of today’s webinar, so if you want to share this with your friends and colleagues certainly do. Check back on the VidOvation website, and thank you Neal for joining us-
Neal Metersky (45:12):
Well, thank you.
Jim Jachetta (45:12):
… today and laying some wisdom on us, Thank you.
Neal Metersky (45:16):
Thank you for the opportunity to get the word out.
Jim Jachetta (45:19):
Neal Metersky (45:20):
Jim Jachetta (45:20):
Thank you so much. Thanks everyone, have a great rest of your day. Take care.