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VidOvation Privacy Policy

Please read this Privacy Policy carefully before using this website (the “Website”).  This Privacy Policy governs use of information that vIDOVATION CORPORATION, a CALIFORNIA corporation (“VIDOVATION”) collects FROM users and how it is used. If you do not agree with this privacy policy, do not access or use this website. this privacy policy addresses the following that pertains to personal information:

  1. Protection of Customer Information
  2. Security and Integrity of Information
  3. Retention and Sharing of Customer Information
    • Information Sharing That Does Not Require User Consent Or Notice
    • Information Sharing Requiring Consent and Notice
    • Choice/Opt-Out
  4. You are Responsible for Protecting Information and Systems on Their Premises
  5. The Website
    • What Information We Collect And How We Will Use It
    • Links to Other Sites
    • Cookies
    • IP Addresses
    • Credit Card Information
    • Google
  6. Assent
  7. Contacting VidOvation

1.  PROTECTION OF CUSTOMER INFORMATION

VidOvation understands the importance of privacy to You in regards to the Website.  Our policy is to treat what we learn about You and Your Personal Information as confidential. For example, we will not give or sell Personal Information (as described below) about You or our customers to any third party, except as necessary to provide services to You or our customer, as required by law, or in connection with an investigation of possible illegality.

The following are situations in which you may provide your Information to us:

  • When a user fills out forms or fields throughout the Website;
  • When a user purchases product through the Website;
  • When a user signs up for any newsletters or other marketing materials through our Website;
  • When a user participates in Live Chat through the Website;
  • When a user opens a support ticket through the Website;
  • When a user provides information to us through a third-party application, service or website;
  • When a user communicates with us or request information about us or our services, whether via email, online form or other means;
  • When a user participates in online surveys;
  • When a user participates in any of our marketing initiatives, including, contests, events, or promotions; and
  • When a user participates in forums or provides user-generated content or submissions.

Examples of information that we may collect include names, addresses, e-mail addresses, telephone numbers and credit card numbers. Some of the information collected by VidOvation is information which relates to an identifiable person (“Personal Information”). We never sell Personal Information to third-parties that could be used to specifically identify an individual customer or group of customers. Anonymized data is sometimes shared with third-parties. Finally, we do provide Personal Information to government agencies as required by law or regulation, in connection with investigations of possible illegality, and pursuant to a court order or subpoena.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact a customer to resolve a question or provide information.

  1. SECURITY AND INTEGRITY OF INFORMATION

We treat our data as an asset that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential and Personal Information from unauthorized access by users inside and outside the company. Access to Personal Information is limited to those employees who have a legitimate business need for that information.

The Website and its supporting systems employ generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential Personal Information from unauthorized access.  However, no Internet, mobile or e-mail transmission is ever fully secure or error-free. In particular, e-mail or SMS messages sent or uploaded user-generated content sent to or from this website may not be secure. Therefore, users should, therefore, take special care in deciding what information they send to VidOvation through an Internet connection.

  1. RETENTION AND SHARING OF CUSTOMER INFORMATION

We may retain information, including Personal Information, as necessary for business purposes or as required by government regulation, if applicable. We carefully dispose of records and delete information when retention periods expire.  Personal Information may become available to third-parties affiliated with your transaction. Should You or a customer consent to the release of Personal Information to such third-parties, then the privacy policies of those third-parties apply.  We suggest you review the privacy policies of those third-parties.

VidOvation considers Personal Information to be a vital part of their relationship. In most cases, VidOvation will not share Personal Information except as set forth in this policy without your prior informed consent, and you or a customer may opt out of the VidOvation’s sharing of certain Personal Information to certain third parties. There are, however, certain circumstances in which VidOvation may share a user’s Personal Information with certain third parties without further notice or required consent of users.

Information Sharing That Does Not Require User Consent Or Notice.

Business Transfers: As VidOvation develops its businesses, it might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.

Agents, Consultants, and Related Third Parties: VidOvation retains the services of third-party vendors to perform certain business-related functions for VidOvation and to provide users access and use of the Site. Examples include mailing information, maintaining databases and software, customer support and processing prizes and other promotional incentives. When VidOvation employs third parties to perform such functions, it only provides them with the information that they need to perform their specific function.

Legal Requirements: VidOvation may disclose user Personal Information if required to do so by law or in the good faith belief that such action is necessary to (1) comply with a legal obligation, (2) protect and defend the rights or property of VidOvation or to enforce its Terms of Use, (3) act in urgent circumstances to protect the personal safety of users of the Website or the public, or (4) protect against legal liability.

Information Sharing Requiring Consent and Notice.

Currently, VidOvation does not share Personal Information other than as set forth above. Should VidOvation desire to modify the manner in which they collect, use or share Personal Information with third parties in the future, it will notify its users of such change and any Personal Information collected after the effective date of such change will be subject to the new privacy terms. At the time of the change, users will have an opportunity to opt out of such sharing, if appropriate.

Choice/Opt-Out

Demographic Data. VidOvation may use third-party companies to collect information when users visit the Site. These companies may use information (not including users’ Personal Information) about user’s visits to this and other websites in order to provide advertisements on other websites and other forms of media about goods and services of interest to such users. Each of these third-party companies may use cookie and/or pixel tag technology to track user behavioral patterns once a user visits the Website. Some companies may also (1) match a user’s information in hashed (non-readable and non-identifiable) format with third party opt-in lists; and/or (2) transmit advertiser communications that may be relevant to a user based upon user behavior.

In some instances, users may request more information from these third parties concerning their respective products and/or services by clicking on such advertisement. Some of the third party advertisers offer to contact our users directly as a way to follow up a user’s interest in its products and/or services. In such cases, users will be asked for their Personal Information, and by providing your Personal Information in such a fashion, a user is consenting to being contacted by such third party.

Personal Information. If VidOvation provides a registration system, the Website gives users the opportunity to opt-out to receive communications from the Company when the user registers his/her Personal Information on the Website. This Site also gives users the opportunity to stop receiving these communications at any time by an opt-out option at the bottom of all communications, or they may write or email to VidOvation at the below address to opt out of future communications not directly related to the user’s access to the Site and their account:

vidovation.com

    1035 N Armando Street, Suite V

Anaheim, CA 92806

United States

support@vidovation.com

949-777-5435

  1. CUSTOMERS ARE RESPONSIBLE FOR PROTECTING INFORMATION AND SYSTEMS ON THEIR PREMISES

Some information about VidOvation’s customers is located on a customer’s computer or servers. Customers concerned about the security of their information in these systems should secure it by activating passwords and using physical access controls.  When VidOvation provides a registration system, Personal Information contained in a user profile may only be accessible through a valid username and password. Users are responsible to maintain their username and password and to not share these with anyone else. VidOvation is not responsible for any breaches of a user’s profile and access to their Personal Information, which is attributed to lost or stolen usernames) and password(s). In the event of an inadvertent disclosure of a user’s username and password, users are advised to change their password as soon as they become aware of such disclosure.

  1. VIDOVATION’S WEBSITE

The following paragraphs describe our commitment to the protection of Personal Information as it applies to the Website.

What Information We Collect and How We Will Use It

Users can visit most areas of the Website without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some Personal Information in these situations.

Links to Other Sites

VidOvation may provide links to external websites as a convenience to the user. The inclusion of any link does not imply VidOvation’s endorsement of the external site company, its website, or the products and services it promotes and sells. VidOvation is not responsible for the privacy practices or the content of such external websites.

Cookies

“Cookies” are small files that a website can send to a user’s browser for storage on the user’s hard drive or server. Cookies can make use of the Internet easier by saving and administering status, application preferences and other user information. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted before cookies are sent. For instructions on how to change cookie settings, look in the Help menu on your Internet browser. We may use cookies (sometimes in conjunction with other technology such as pixel tags or web beacons) (i) to keep track of and administer user status, preferences, business information and other information provided by a user, (ii) for security purposes, (iii) to understand visitor usage of the Website on an anonymous basis, and (iv) to evaluate the effectiveness of certain advertising efforts.

Other than cookies used in connection with registered users of the Website or used to transfer information from one application to another on the Website, information collected by cookies and web beacons used in connection with the Website are not used by VidOvation to identify an individual. Cookies are placed every time a user logs in and are available for that session only. Cookies used to transfer information from one application to another are available only in the session of that transfer.  Other cookies are stored indefinitely on users’ hard drives.

 

Cookie Policy of VidOvation.com

Cookies consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User’s consent.  VidOvation reserves the right to add or remove additional Cookies and Tracking Services not mentioned below.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

Technical Cookies and Cookies serving aggregated statistical purposes

  • Activity strictly necessary for the functioning of the Service

    This Website uses Cookies to save the User’s session and to carry out other activities that are strictly necessary for the operation of this Website, for example in relation to the distribution of traffic.

  • Activity regarding the saving of preferences, optimization, and statistics

    This Website uses Cookies to save browsing preferences and to optimize the User’s browsing experience. Among these Cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Owner of the site.

Other types of Cookies or third parties that install Cookies

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner – depending on how they are described – without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

  • Advertising

    This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
    In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

    Facebook Audience Network (Facebook, Inc.)

    Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook’s use of Data, consult Facebook’s data policy.

    This Website may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User’s ad preferences. The User can control this in the Facebook ad settings.

    Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.

    Personal Data collected: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Google AdSense (Google Inc.)

    Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.
    Users may decide to disable all the Doubleclick Cookies by clicking on: google.com/settings/ads/onweb/optout.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Bing Ads (Microsoft Corporation)

    Bing Ads is an advertising service provided by Microsoft Corporation.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Clicky (Roxr Software Ltd)

    Clicky is an analytics service provided by Roxr Software Ltd.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

    Facebook Ads conversion tracking (Facebook pixel) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website. The Facebook pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Audience Network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Google Ads conversion tracking (Google Inc.)

    Google Ads conversion tracking is an analytics service provided by Google Inc. that connects data from the Google Ads advertising network with actions performed on this Website.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    Google Analytics (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    HubSpot Analytics (HubSpot, Inc.)

    HubSpot Analytics is an analytics service provided by HubSpot, Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out .

    LinkedIn conversion tracking (LinkedIn Corporation)

    LinkedIn conversion tracking is an analytics service provided by LinkedIn Corporation that connects data from the LinkedIn advertising network with actions performed on this Website.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    User ID extension for Google Analytics (Google Inc.)

    Google Analytics on this Website makes use of a feature called User ID. This setup allows for a more accurate tracking of Users by associating that User with the same ID over various sessions and devices. It is set up in a way that doesn’t allow Google to personally identify an individual or permanently identify a particular device.
    The User ID extension might make it possible to connect Data from Google Analytics with other Data about the User collected by this Website.
    The opt-out link below will only opt you out for the device you are on, but not from tracking performed independently by the Owner. Contact the Owner via the email address provided in this privacy policy to object to the aforementioned tracking as well.

    Personal Data collected: Cookies.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Analytics collected directly (this Website)

    This Website uses an internal analytics system that does not involve third parties.

    Personal Data collected: Cookies and Usage Data.

    Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)

    Hotjar is an analytics service provided by Hotjar Ltd.
    Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Malta – Privacy Policy – Opt Out.

  • Content performance and features testing (A/B testing)

    The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.

    Google Website Optimizer (Google Inc.)

    Google Website Optimizer is an A/B testing service provided by Google Inc.
    Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Maps widget (Google Inc.)

    Google Maps is a maps visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

    YouTube video widget (Google Inc.)

    YouTube is a video content visualization service provided by Google Inc. that allows this Website to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Heat mapping and session recording

    Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Hotjar Heat Maps & Recordings (Hotjar Ltd.)

    Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User’s data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Malta – Privacy Policy – Opt Out.

  • Hosting and backend infrastructure

    This type of service has the purpose of hosting Data and files that enable this Website to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Website. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.

    SiteGround Hosting (SiteGround Hosting Ltd.)

    SiteGround Hosting is a hosting service provided by SiteGround Hosting Ltd.

    Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

  • Infrastructure monitoring

    This type of service allows this Website to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Website.

    Pingdom (Pingdom AB)

    Pingdom is a monitoring service provided by Pingdom AB.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Sweden – Privacy Policy.

  • Interaction with live chat platforms

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.
    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    Pure Chat Widget (Pure Chat, Inc.)

    The Pure Chat Widget is a service for interacting with the Pure Chat live chat platform provided by Pure Chat, Inc.

    Personal Data collected: Cookies, Data communicated while using the service and Usage Data.

    Place of processing: United States – Privacy Policy.

  • Remarketing and behavioral targeting

    This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
    This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
    In addition to any opt-out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

    AdRoll (AdRoll, Inc.)

    AdRoll is an advertising service provided by AdRoll, Inc.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    AdWords Remarketing (Google Inc.)

    AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

    Personal Data collected: Cookies and email address.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Facebook Remarketing (Facebook, Inc.)

    Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    LinkedIn Website Retargeting (LinkedIn Corporation)

    LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation that connects the activity of this Website with the LinkedIn advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

    Remarketing with Google Analytics (Google LLC)

    Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

  • SPAM protection

    This type of service analyzes the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognized as SPAM.

    Google reCAPTCHA (Google Inc.)

    Google reCAPTCHA is a SPAM protection service provided by Google Inc.
    The use of reCAPTCHA is subject to the Google privacy policy and terms of use.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy Policy. Privacy Shield participant.

  • Traffic optimization and distribution

    This type of service allows this Website to distribute their content using servers located across different countries and to optimize their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.

    Cloudflare (Cloudflare)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User’s browser, while also allowing analytical data from this Website to be collected.

    Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

CallRail

Privacy Policy
This Privacy Statement (“Privacy Statement”) explains CallRail Inc. (“CallRail” or “we” “our”) privacy practices and describes the ways in which we use (and don’t use) the information we receive from you and via callrail.com, app.callrail.com, or the CallRail mobile application (the “Sites”) in order for you to utilize the Services which we define and described in this Statement.

Your Consent
By using the Sites and Services (as defined below) you consent to the terms of this Privacy Statement. If you do not agree to the terms and conditions of this Privacy Statement, including having your personally identifiable information (“Personal Information” as defined herein below) used in any of the ways described in this Privacy Statement do not provide us with your information. If you don’t provide us with your information you may not be able to use certain parts or features of the Sites or the Services.

Updates and Notice of Material Change in the Use of Your Personal Information
We may update this Privacy Statement from time-to-time in our sole discretion. We reserve the right to change this Privacy Statement at any time but will provide you a notification of the change at least thirty (30) business days prior to the change taking effect. It is your responsibility to review this Privacy Statement for any changes each time that you use the Sites and Services.

Use of the Sites and Services by you following our posting of a new Privacy Statement on our Sites constitutes your acceptance of the Privacy Statement as modified. In the event we materially change the way in which we use your Personal

Information, we will provide you with notice and ask you to affirmatively accept the changes to a new Privacy Statement.

This Privacy Statement applies to all of CallRail’s Services. This Privacy Statement is incorporated as part of CallRail’s Terms of Service which applies with to your use of the Site and Services.

How To Contact Us
If you have any questions about these Terms of Use or would like to learn more about us, please email us at support@callrail.com or write to us at CallRail Inc., 100 Peachtree Street Suite 2700 Atlanta GA, 30303 or contact us by phone at 888-725-6512.

Description of Our Services
We offer our business customers a web-based interface phone and SMS communication services for measuring marketing campaigns, improving customer service, and improving sales performance. Our application offers call tracking, SMS communication, call routing, call recording, specific information about the caller, advertising channel information for incoming phone calls, as well as software maintenance and upgrades and customer support, that enable our business customers to track the performance of their advertising campaigns (“Services”).

Collection of Personal Information
CallRail collects the information on the callers that call our business customers through the dedicated phone numbers that our business customers have purchased through CallRail (or numbers our business customers have requested be ported into CallRail from another provider). This information includes: (1) the caller’s phone number, (2) the name displayed on the Caller ID (when available), and other data that may be correlated through your business customer’s data sources (for example, customer data from CRM systems), personal data sources (social contacts, email inboxes, etc, when such express consent is granted through the use of pop up dialogue boxes to prompt for approvals to access to relevant third party data), and third party data services (for example, White Pages, Contactive, FullContact). The data is collected in order to display relevant caller information related to an incoming phone call. With respect to our use of data collected from third party data services, the transmission of such data is encrypted using TLS encryption and all data cached is deleted and is not stored by CallRail for any longer than necessary for business purposes. We do not share this data outside of the application. We may use this data to increase the accuracy of caller information and provide more specific information to our customers regarding the call location, to describe the types of businesses that engage with our clients and to determine call histories for analytics purposes.

We also collect information on client website visitors via our JavaScript. This information includes IP address, User Agent, URLs visited on our client’s website, and other data that may be accessible through the JavaScript code installed on the client’s website. We use various in-house and third-party analytics tools to analyze the activity of our own clients as they use our website and our Products and Services.

When you register on our Sites we collect your Personal Information. Personal Information refers to information that tells us specifically who you are, such as your name, phone number, email, and postal address. We also collect company name and billing information but we do not store any of your billing information.

You may opt out of providing your Personal Information by not entering it when asked.

How We Use Your Personal Information
Personal information provided to CallRail is used to

Discuss products or services we provide
Provide our services that you have requested
Personalize and customize the application to your preferences
Make improvements to our sites and marketing campaigns
Resolve requests for customer support
Send information regarding CallRail, such as promotions, contests and events
Send an email newsletter regarding information we think you will be interested in
Disclosures and Transfers of Personal Information
We do not share with or disclose Personal Information to third parties, except when one or more of the following conditions is true:

We have your permission to make the disclosure;
The disclosure is necessary for the purpose for which the Personal Information was obtained;
The disclosure is to our credit card service provider in order to fulfill and carry out the purchase and provision of the Services requested by you;
The disclosure is permitted by relevant law;
The Personal Information to be disclosed is otherwise publicly available in accordance with the applicable law;
The disclosure is reasonably related to the sale or other disposition of all or part of our business or assets;
The disclosure is for our own marketing purposes, or, with your authorization, for the marketing purposes of third parties;
The party to whom the disclosure is made controls, is controlled by, or is under common control with CallRail;
The disclosure is in our sole discretion necessary for the establishment or maintenance of legal claims or legal compliance, to satisfy any law, regulation, subpoena or government request, or in connection with litigation;
The disclosure is in our sole discretion about users who we believe are engaged in illegal activities or are otherwise in violation of our CallRail Membership Agreement, even without a subpoena, warrant or court order; or
The disclosure is to outside businesses to perform certain services for us, such as maintaining our Site and Services, providing marketing assistance, and data analysis (“Administrative Service Providers”), including Administrative Service Providers outside the country or jurisdiction in which you reside.
Opting Out in the United States
You may opt out of being contacted by us, or receiving such information from us, at any time by sending an email to support@callrail.com. Separately, you may ask to provide an email address when registering for the Services.

We may also email you information regarding updates to the Services and to send information regarding CallRail, such as promotions, contests and events. Again, email will not be distributed or shared with third parties and you can opt out of receiving any communication by emailing support@callrail.com at the time it is distributed, or at the time any individual registers for the Service.

If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us send us a request specifying your new choice. Simply send your request to support@callrail.com.

Opting In for Canadian Customers
If you’re a Canadian citizen, you will need to provide us with your express consent to being contacted by us, or receiving such information from us when you register to use the Services by selecting to opt in. This consent will be necessary in order to receive information regarding updates to the Services and for us to send you information regarding CallRail, such as promotions, contests and events.

Again, your email will not be distributed or shared with third parties and you can revoke your consent at anytime to stop receiving any communication by emailing support@callrail.com.

If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us send us a request specifying your new choice. Simply send your request to support@callrail.com.

Third-Party Sites
The Site contains links to other web sites. CallRail is not responsible for the privacy practices or the content of these other web sites. You will need to check the policy statement of these others web sites to understand their policies.

California Resident’s Privacy Rights
Under California law, California residents may opt-out of our disclosing personal information about them to third parties for their marketing purposes. If you do not want us to disclose information to other companies for their marketing purposes, please contact us by any of the ways described in the “How to Contact Us” section below. Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us by any of the ways described in the “Contact Information” section below, and we will respond within 30 days as required by law.

California law also requires us to disclose how we respond to your Web browser “do not track” signals or other mechanisms that provide you the ability to exercise choice regarding the collection of personally identifiable information about your online activities over time and across third-party Web sites or online services. We are also required to disclose whether other parties may collect personally identifiable information about your online activities over time and across different Web sites when you use the Sites. The below section of this Privacy Statement on Third Party Advertising and Tracking provides additional information on this topic for your review and consideration.

Do Not Track
Do-Not-Track is a public-private initiative, http://www.w3.org/2011/tracking-protection/, that has developed a technical “flag” or signal that an end-user may be able to activate within their browser software to notify websites that they do not wish to be “tracked” by 3rdparties as defined by the initiative. The initiative, however, has not reached a consensus as to exactly what technical or other actions those parties receiving the signal should take. As a result, Do-Not-Track has not yet been standardized and most websites, including CallRail, do not alter their behavior or change their services when they receive a “do-not-track” flag or signal.

Third Party Advertising and Tracking
Data about your activities online is being collected on our Sites for use in providing advertising tailored to your individual interests. We may use third parties such as network advertisers and ad exchanges to serve advertisements across the Internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content. Third parties may offer you a choice as to whether or not to have your information collected for that purpose. This section of the Privacy Statement provides details and explains how to exercise that choice.

You may see certain ads on other websites because we participate in advertising networks administered by third parties. These networks track your online activities over time by collecting information through automated means, including through the use of the technologies described in the “Do Not Track” Section above, and they use this information to show you advertisements that are tailored to your individual interests. The information they collect includes information about your visits to our websites, such as the pages you have viewed.

These third-party Tracking Technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements too many times; and (c) understand the usefulness to you of the advertisements that have been delivered to you. You acknowledge and agree that associated technology may access and use your device and may set or change settings on your device in connection with the associated operations. Note that any images (or any other parts of content) served by third parties in association with third-party ads or other content may serve as web beacons, which enable third parties to carry out the previously described activities.

This collection and ad targeting takes place both on our websites and on third-party websites that participate in the ad network, such as sites that feature advertisements delivered by the ad network.

This process also helps us track the effectiveness of our marketing efforts. We and third-party vendors, including Google use first-party cookies and third-party cookies together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our websites. To learn more about the cookies we use, see our Cookie Policy.

Third-party Tracking Technologies are not controlled by us, even if they use our technology to help store or collect data. Statements regarding our practices do not apply to the methods for collecting information used by these third-party advertisers and others or the use of the information that such third parties collect. We do however work with third parties to make efforts to have you provided with the information on their practices and any available opportunity to exercise choice.

The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices. We make no representations regarding the policies or practices of third-party advertisers or advertising networks or exchanges or related third parties. Further, while we may use a variety of companies to serve advertisements on the website, you may wish to visit http://www.networkadvertising.org/choices, which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members.

Opting out of one or more NAI members only means that those NAI members no longer will be allowed under their own rules to deliver targeted content and/or ads to you, which will affect this and other sites, but does not mean you will no longer receive any targeted content and/or ads. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different device or change web browsers, your NAI opt-out may not, or may no longer, be effective. Additional information is available on the NAI’s website accessible by the above link.

You may also be able to opt-out of receiving third-party behavioral ads by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices/#completed. Similar limitations may apply to the DAA opt-out. We are not responsible for effectiveness of or compliance with any third-parties’ opt-out options.

Correcting & Updating Your Information
To update billing information please email support@callrail.com. To discontinue the Service, email support@callrail.com. CallRail will respond to your correction or update request within at most 30 days from the date of your request.

Data Retention and Destruction
Information collected is retained by CallRail is retained indefinitely and available to our client for as long as they remain a client in good standing. If a client cancels their account (or is terminated for any reason), we make no guarantee that their data will remain if they wish to return later. A data sunset policy will likely be implemented in the future, but doesn’t exist today and we cannot guarantee that data is fully scrubbed from all backups and snapshots.

Confidentiality and Security
We restrict access to information collected about our customers and our visitors at our Sites to our employees, our affiliates’ employees, or others who need to know that information to provide services to our visitors or customers or in the course of conducting our normal business operations. We maintain appropriate physical, electronic, and procedural safeguards to protect the information collected via the Sites. We also advise all CallRail employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our Company’s business ethics standards and confidentiality policies.

CallRail protects its databases with various physical, technical and procedural measures and we restrict unauthorized access to our visitor and customer information. While we implement these and other security measures on our sites, please note that 100% security is not always possible. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

Children’s Privacy
CallRail does not intend the Site and Services to be used by individuals under the age of 13. We do not seek or knowingly collect any Personal Information about children under 13 years of age. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

If you are the parent or guardian of a minor child who has provided us with Personal Information, you may contact us at support@callrail.com and we will use our best efforts to remove such information from our databases.

Social Media Platforms and Websites
Any information, communications, or material of any type or nature that you submit to our Sites (including, but not limited to any CallRail websites contained on a social media platform or website such as Facebook or Twitter) by email, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”), is done at your own risk and without any expectation of privacy. CallRail cannot control the actions of other users of any social media platform or website and we are therefore not responsible for any content or Submissions contained on such sites and platforms. By visiting any of our Sites that are contained on a social media platform or website, you are representing and warranting to CallRail that you have reviewed the applicable privacy policy and terms of use of such platform or website and that you will abide by all such provisions contained therein.

Additionally, in the event that any one of the Sites offers a message board or any other interactive or social-type feature on a website administered directly by us, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, ingredients, tips, etc.). Although we may take certain precautions to protect those who use these areas of the CallRail’s Sites, we encourage you to be wary of giving out any personal information in such public forums. The information you post can be collected and used by people you don’t know. We cannot guarantee the privacy and safety of these areas and are therefore not responsible for any information you choose to post. Your use of these features is fully at your own risk.

Visiting our Site from Outside of the United States
Our application and database servers are located with Amazon Web Services (AWS). Some files, including stored audio recordings, are also stored with AWS. Your information may be transferred to, and maintained on, computers located outside of your state, province/territory, or country where the privacy laws may not be as protective as those where you live. If you are located outside the United States and choose to provide information to us, please be aware that we transfer Personal Information to the United States and process and store it there. As a result, this information may be subject to access requests from governments, courts, law enforcement officials and national security authorities in the United States according to its laws. Subject to the applicable laws, we will use reasonable efforts to ensure that appropriate protections are in place to maintain protections on the Personal Information. By submitting your Personal Information, you expressly consent to having your personal data transferred to, processed, and stored in the United States.

Additional Information for Residents of the European Union
For the purpose of GDPR regulations, CallRail is both a “Controller” and a “Processor”. CallRail is the Controller of personal information you provide to us about yourself as a customer or when requesting information about our products and services. For data you provide to CallRail or request that we collect as part of using the product and services, including but not limited to personal information of your own customers, we are a Processor.

CallRail is based in the USA. Personal information and data processed by CallRail is transferred to our servers in the USA. When transferred, we take all reasonable steps to protect your personal data, including encryption during data transit and storage.

For data for which we are the Controller, we collect personal information under the “legitimate interests” lawful basis. We use your data to provide the products and services that you have purchased or take steps to purchase from CallRail, as described previously. You have the right to review, correct, or erase any of your personal information that has been processed by CallRail, and the right to refuse direct marketing from CallRail. To request review, corrections, or erasure of any personal data processed by CallRail, or for any other questions or concerns regarding privacy in the European Union, please contact our Privacy Team at privacy@callrail.com.

For data for which we are the Processor, we do not transfer personal information to third parties except as outlined in our list of sub-processors, and then only in order to provide the services you request. Individuals with questions about how their personal data is being used should first contact the Controller. If concerns remain, you may contact our Privacy Team at privacy@callrail.com.

Please check for updates at https://www.callrail.com/privacy/

LeadLander

Leadlander, Inc. (“Leadlander”) is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to services provided by Leadlander ( “Service”) and to use of our website located at http://www.leadlander.com (“Website”).

Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.

Key Terms. It would be helpful to start by explaining some key terms used in this policy:

We, us, our Leadlander, Inc. (“Leadlander”)
How to Contact Us. Leadlander, Inc.
223 San Anselmo Ave, Suite #2
San Anselmo, CA 94960
888-231-7614
privacy@leadlander.com
Our Data Protection Officer Michael Hexner
Personal information Any information relating to an identified or identifiable individual

How Do We Collect, Use and Share Your Personal Information (“PII”) and Other Information?

Information you give us.
LeadLander gathers information about visitors to our website.

Our Service collects certain Personal Information from you to provide our Service to our Customers. If you opt-in to our Services while on a Customer Website, we’ll ask for personal information, like your first and last name, email address, and telephone number. If you do not opt-in to our Services, we will collect information such as your IP address and match it with information provided by third party databases. Your information will never be sold to or shared with other companies or organizations for commercial purposes or otherwise, except as outlined in this Policy.

Information we get from your use of our Website or our Customer’s Websites.
We collect information about how you use our Website(s) and our Customer’s Websites to provide the Service. This information includes:

Log information
Like most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We link this automatically collected data to other information we collect about you.

Analytics
Leadlander uses Google Analytics. All usage data is transmitted to Google Analytics. This information is then used to evaluate how users use the Website(s) and the Service, and to compile statistical reports on activity for us. We will use this information in order to maintain, enhance, or add to the functionality of the Website(s) and the Service. Anonymized and aggregated information and analysis may be made public where desired by LeadLander. Third party analytics software will not share your PII or associate your PII with any other data held by them. To learn more about how Google uses the data it collects, visit https://www.google.com/policies/privacy/

Use of Cookies
When you use our Website or our Customer’s Websites, we may store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on the Website(s). We use cookies to help you navigate the Website(s) as easily as possible, and to remember information about your current session. These are the Session Cookies and they are removed from your system when you close the web browser or turn off the computer. Cookies must be enabled on your web browser for our Service to work or to use the Website(s).

You can set your browser to either reject all cookies, to allow only “trusted” websites to set them, or to accept only those cookies from those websites you are currently on.

Please note that if you wish to turn off the cookies in your web browser, you might not be able to take advantage of many features of our Website(s) and the LeadLander Service.

To learn how to delete or disable cookies in general, visit www.allaboutcookies.org/manage-cookies.

Personal Information We Collect About You. We may collect and use the following personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal Information Specific Types of Personal Information Collected
Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name) First and last name, company name, email address, and telephone number.
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement) Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, cookies.
Geolocation data Physical location via browser information or IP address.

This personal information is required to provide services to you and to our Customers. If you do not provide personal information we ask for, it may delay or prevent us from providing services to you.

How Your Personal Information is Collected. We collect most of this personal information directly from you—in person, by telephone, text, email and/or via our website and Customer’s websites. However, we may also collect information:

  • From publicly accessible sources (e.g., IP address databases)
  • Directly from a third party (e.g., Customer websites, internet databases) and
  • From cookies on our website.

How and Why We Use Your Personal Information. Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.,:

  • To comply with our legal and regulatory obligations
  • For the performance of our contract with you or to take steps at your request before entering into a contract
  • For our legitimate interests or those of a third party or
  • Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

The table below explains what we use (process) your personal information for and our reasons for doing so:

What we use your personal information for Our reasons
To provide services to you or to our Customers For the performance of our contract with you or to take steps at your request before entering into a contract
To prevent and detect fraud against you or Leadlander For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us and for you
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g. policies covering security and internet use For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training and quality control For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Ensuring the confidentiality of commercially sensitive information For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations
Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service for you at the best price
Preventing unauthorized access and modifications to systems For our legitimate interests or those of a third party, i.e. to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations
Updating and enhancing customer records For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products
Statutory returns To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you

Marketing our services to:

  • existing and former customers
  • third parties who have previously expressed an interest in our services
  • third parties with whom we have had no previous dealings.
For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers
External audits and quality checks, e.g. for ISO or Investors in People accreditation and the audit of our accounts For our legitimate interests or a those of a third party, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards To comply with our legal and regulatory obligations

Promotional Communications. We may use your personal information to send you updates (by email, text message, telephone or mail) about our products including promotions or information about new services.

We have a legitimate interest in processing your personal information for promotional purposes (see above “How and why we use your personal information”). This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

We will always treat your personal information with the utmost respect and never sell OR share it with other organizations for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by:

  • Contacting us at privacy@leadlander.com
  • Using the “unsubscribe” link in emails or “STOP” number

We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.

You may not opt out of receiving information from Leadlander which is essential for maintaining or updating your accounts or system information.

Who We Share Your Personal Information With. We routinely share personal information with:

  • Our affiliates
  • Service providers we use to help deliver our services to you or our Customers, such as payment service providers
  • Other third parties we use to help us run our business, such as marketing agencies, website host or maintenance providers, IT providers, website support and monitoring providers, database
  • Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers
  • Our insurers and brokers
  • Our bank[s].

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us, to you and to our Customers. We may also share personal information with external auditors, e.g. in relation to ISO accreditation and the audit of our accounts.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

Personal Information We Sold or Disclosed for a Business Purpose. In the preceding 12 months, we have sold to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Category Examples
Identifiers First and last name, company name, email address, and telephone number.
Internet or other electronic network activity Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, cookies.
Geolocation data Physical location via browser information or IP address.

In the preceding 12 months, we have disclosed for a business purpose to one or more third parties the following categories of personal information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or househol

Category Examples
Identifiers First and last name, company name, email address, and telephone number.
Internet or other electronic network activity Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, cookies.
Geolocation data Physical location via browser information or IP address.

Where Your Personal Information is Held. Information may be held at our offices and those of our third party agencies, service providers, representatives and agents as described above (see above: “Who We Share Your Personal Information with”). Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal information when this occurs, see below: “Transferring Your Personal Information Out of the EEA”.

How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:

 

  • To respond to any questions, complaints or claims made by you or on your behalf
  • To show that we treated you fairly or
  • To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.

Transferring Your Personal Information Out of the EEA. To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA), e.g.:

 

  • With our offices outside the EEA
  • With your and our service providers located outside the EEA
  • If you are based outside the EEA or
  • Where there is an international dimension to the services we are providing to you or our Customers.

These transfers are subject to special rules under European and UK data protection law.

Non-EEA countries do not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal information will be secure. Our standard practice is to use standard data protection contract clauses that have been approved by the European Commission.

If you would like further information, please contact us OR our Data Protection Officer (see “How To Contact Us” below).

Your Rights Under the GDPR.

Right to Access The right to be provided with a copy of your personal information (the right of access)
Right to Rectification The right to require us to correct any mistakes in your personal information
Right to be Forgotten The right to require us to delete your personal information—in certain situations
Right to Restriction of Processing The right to require us to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data
Right to Data Portability The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
Right to Object

The right to object:

  • at any time to your personal information being processed for direct marketing (including profiling)
  • in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.
Right Not to be Subject to Automated Individual Decision-Making The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you

For further information on each of those rights, including the circumstances in which they apply, see the guidance from the UK Information Commissioner’s Office (ICO) on individual rights under the General Data Protection Regulation.

Your Rights Under the CCPA. You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You

You have the right to know:

  • The categories of personal information we have collected about you
  • The categories of sources from which the personal information is collected
  • Our business or commercial purpose for collecting or selling personal information
  • The categories of third parties with whom we share personal information, if any and
  • The specific pieces of personal information we have collected about you.
  • Please note that we are not required to:
  • Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained
  • Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information or
  • Provide the personal information to you more than twice in a 12-month period.
Personal Information Sold or Used for a Business Purpose In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know: The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and The categories of personal information that we disclosed about you for a business purpose. You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling your personal information, unless you subsequently provide express authorization for the sale of your personal information. To opt-out of the sale or disclosure of your personal information, visit our homepage and click on the Do Not Sell My Personal Information link here: https://www.leadlander.com/privacy-policy
Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal information from our records and
  • Direct any service providers to delete your personal information from their records.
  • Please note that we may not delete your personal information if it is necessary to:
  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity
  • Debug to identify and repair errors that impair existing intended functionality
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law
  • Comply with the California Electronic Communications Privacy Act
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
  • Comply with an existing legal obligation or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Protection Against Discrimination

You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:

  • Deny goods or services to you
  • Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
  • Provide a different level or quality of goods or services to you or
  • Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Please note that we may charge a different price or rate or provide a different level or quality of services to you, if that difference is reasonably related to the value provided to our business by your personal information.

Keeping Your Personal Information Secure. We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, please:

 

  • Call us, toll-free, at 888-231-7614 or
  • Email us at privacy@leadlander.com.
  • Privacy claim form

Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to contact directly by email or phone, you will need to provide us with:

  • Enough information to identify you including first and last name, email address, IP address and company name
  • Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill) and
  • A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.

Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

Making a Verifiable Consumer Request does not require you to create an account with us. We will only use personal information provided in a Verifiable Consumer Request to verify the requestor’s identity or authority to make the request.

A business subject to California Civil Code section 1798.83 is required to disclose to its California customers, upon request, the identity of any third parties to whom the business has disclosed personal information within the previous calendar year, along with the type of personal information disclosed, for the third parties’ direct marketing purposes. Please note that under California law, businesses are only required to respond to a customer request once during any calendar year.

In addition, a business subject to California Business and Professions Code Section 22581 must allow California residents under age 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be removed. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances

How to File a GDPR Complaint. We hope that we OR our Data Protection Officer can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Do Not Track.
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. Leadlander honors Do Not Track signals.

Links to Third Party Sites
Our Website(s) may contain links to other websites that are not owned or controlled by Leadlander. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Website(s) and to read the privacy policies of each and every website that collects personal information.

Children’s Personal Information
Leadlander does not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any personal information through our Website(s), our Customers Websites, or the Service. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Website(s) our Customers Websites, or the Service without their permission. If you have reason to believe that a child under the age of 18 has provided personal information to Leadlander through our Website(s), our Customers Websites, or the Service please contact us.

Changes to This Privacy Notice. This privacy notice was published on December 10, 2020 and last updated on December 10, 2020.

We may change this privacy notice from time to time–when we do, we will inform you via https://www.leadlander.com/privacy-policy

How to Contact Us. Please contact us and/or our Data Protection Officer by email or telephone if you have any questions about this privacy policy or the information we hold about you.

Our contact details are shown below:

We, us, our Leadlander, Inc. (“Leadlander”)
How to Contact Us. Leadlander, Inc.
223 San Anselmo Ave, Suite #2
San Anselmo, CA 94960
888-231-7614
privacy@leadlander.com
Our Data Protection Officer Michael Hexner
Personal information Any information relating to an identified or identifiable individual

 

 

 

Calendly – Meeting Booking Software

Privacy Policy | Calendly

Privacy Policy.
Effective January 1, 2021

Calendly LLC (“Calendly”, “we”, or “us”) recognizes the importance of privacy. We want you to feel confident using our services, and this privacy notice (“Privacy Notice” or “Notice”) is to help you understand and describe how we collect, use, and disclose your information.

What information we collect and how it is collected

With whom we may share information

Legal basis for processing the information

Your rights and choices

Security and storage of the information

Third-party websites

Users outside the United States

CCPA Compliance

Changes to the Notice; and

Contacting Calendly

Throughout this document, we will use a few terms to describe various products and roles. All of the text, data, information, software, graphics, photographs and more that we and our affiliates may make available to you, plus our websites and any services, plug-ins, software, or applications (including Calendly Click, Calendly for Chrome, Calendly for Firefox, and any Calendly applications) that we may provide all together constitute the Calendly “Website.” Calendly “Users” are the people who have created a Calendly account, and “Calendly Invitees” are people who have scheduled a meeting with a Calendly User but may or may not have registered with Calendly. A Calendly “Viewer” is a person who visits the Calendly Website but may or may not be a Calendly User or Calendly Invitee.

Any terms defined in the Terms of Use, End User License Agreement, and Data Processing Addendum and not otherwise defined in this Privacy Notice are hereby adopted by reference in this Privacy Notice.

Educational Use.
For educational service providers and schools, please see our FERPA and COPPA Privacy Policy and Notice.

Information We Collect.
We collect information about you directly from you and automatically through your use of our Website. We may combine information automatically collected with other information that we have collected about you including from publicly available sources.

In order to help you protect yourself and your information, we encourage you to provide only that information that is necessary for using our Website. For example, to schedule a meeting you may only need to provide us with a name, email address, date, and time.

Calendly is not directed to children under thirteen (13) years of age and we do not knowingly collect Personal Information from children under 13. If we discover that a child under 16 has provided us with Personal Information, we will promptly delete such Personal Information from our systems.

Information You Provide Voluntarily.
Calendly collects the following information, either directly from Calendly Users, Invitees, or Viewers, or through third-parties regarding Users, Invitees, or Viewers.

Appointment Information.
A Calendly User, Invitee, or a third-party may voluntarily give us certain information. This can include names, email addresses, and phone numbers; email addresses of other people; the subject of the meeting; and any other information provided to us or as required by the Calendly User upon scheduling, pursuant to the Calendly Terms of Use. If you receive an invitation from a Calendly User but do not wish to become a Calendly User, please contact the Calendly User who sent the invitation through other means to set up your meeting.

Calendar Information.
A Calendly User may connect their calendar with Calendly. Our calendar integration only checks the duration and free/busy status of the events in your calendar so that we don’t book you when you’re busy. We never store who you are meeting with, their email address, the meeting title, or any other details about the appointments in your connected calendar.

Billing Information.
If you purchase a premium version of Calendly, our third-party payment processors will collect and store your billing address and credit card information. We store the last four digits of your credit card number, card type, and the expiration date.

Information Collected Automatically.
Like many websites, we and our Service Providers use Cookies, web beacons, and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device subject to your opt-out preferences (see Your Rights and Choices section below). Using these technologies helps us customize your experience with our Website, improve your experience, and tailor marketing messages. Here are some of the types of information we collect:

Log & Device data.
When you use Calendly, our servers automatically record information (“log data”), including information that your browser sends whenever you visit our Website. This log data may include the web address you came from or are going to, your device model, operating system, browser type, unique device identifier, IP address, mobile network carrier, and time zone or location. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.

Cookie data.
Depending on how you’re accessing our services and subject to your opt-out preferences, we may use “Cookies” (a small text file sent by your computer each time you visit our Website, unique to your Calendly account or your browser) or similar technologies to record log data. When we use Cookies, we may use ‘session’ Cookies (that last until you close your browser) or ‘persistent’ Cookies (that last until you or your browser deletes them). For example, we may use Cookies to keep you logged into Calendly. Some of the Cookies we use are associated with your Calendly account (including personal information about you, such as the email address you gave us), and other Cookies are not. Calendly provides a centralized cookie management service across the entire Calendly application. You can find the link to manage your cookie preferences at the bottom of the Calendly homepage.

Third Party Tools.
Subject to your opt-out preferences (see ‘Your Rights and Choices’ below), we use third-party Service Providers such as Google Analytics to provide certain analytics and Viewer interactions services to Calendly in connection with our operation of our Website, including the collection and tracking of certain data and information regarding the characteristics and activities of visitors to Calendly. You may opt-out of relevant cookies using opt-out features on their respective websites.

Calendly may implement Google reCAPTCHA Enterprise to help prevent spam and abuse. reCAPTCHA Enterprise collects hardware and software information, such as device and application data, and sends it to Google for purposes of providing, maintaining, and improving reCAPTCHA Enterprise and for general security purposes. This information is not used by Google for personalized advertising. Your use of reCAPTCHA Enterprise is subject to Google’s Privacy Policy and Terms of Use.

How We Use Your Information.
We may use information that we collect about you, including Personal Data, to:

Provide the Calendly Service.
We will use your information to provide our Website to you; including facilitating scheduling; managing your account; responding to your inquiries; and for other customer service and support purposes. We use the payment information you provide to us in order to alert you of past, current, and upcoming charges, to allow us to present the billing history to you on your billing page in the Website, and to perform internal financial processes, such as looking at the status of a credit card charge. In the event of a credit card dispute, we also share account information with your bank to verify the legitimacy of a charge.

Understand and improve our products.
We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.

1.0 Communicate with you.
1.1 Service related communications.
We may send you service and administrative emails to ensure the service is working properly. We will also email you regarding your calendar appointments. These messages are considered part of the service and you may not opt out of these messages.

1.2 Promotional.
Subject to your opt-out preference, we may send you emails about new product features or other news about Calendly or on topics we think would be relevant to you. You may opt out of receiving these communications at any time. Visit the ‘Your Rights and Choices’ section below. For Calendly Invitees, please be assured that we do not use the email addresses that you enter to schedule a meeting with a Calendly User to send any type of direct marketing.

1.3 Responding to your requests.
We will also use your information to respond to your questions or comments.

1.4 Administrative.
We may contact you to inform you about changes in your services, our service offering and other important service-related notices, such as changes to the Notice or about security or fraud notices.

Protecting Rights and Interests.
We will use your information to protect our rights and interests as well as the rights and interests of our Users and any other person, as well as to enforce this Notice or our Terms of Use.

Legal Compliance.
We may use your information to comply with applicable legal or regulatory obligations, including complying with requests from law enforcement or other governmental authorities, or in legal proceedings involving Calendly.

Other.
We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection subject to your consent.

With Whom We May Share Your Information.
We do not sell your information to any third parties or disclose it in exchange for money or other valuable consideration. We do not share your Personal Data with others except as indicated within this Notice, or when we inform you and give you an opportunity to opt-out of having your Personal Data shared.

We will never use Invitee data to send direct marketing via emails, SMS, physical mailings, or other similar communication channels to advertise or promote the use of our product and services or those of a third-party.

We may share information we collect about you, including Personal Data, in the following ways:

With third-party Service Providers, agents, contractors, or government entities.
We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with providing services to you:

We may engage Service Providers to process credit card transactions or other payment methods. We may also engage Service Providers to provide services such as monitoring and developing Calendly services; aiding in communications, infrastructure, and IT services; customer service; debt collection; analyzing and enhancing data. These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the above-listed types of information that we request may be collected by third-party Service Providers on our behalf.

We may share information with Service Providers and government entities for legal, security, and safety purposes. This includes sharing information in order to enforce policies or contracts, address security breaches, and assist in the investigation of fraud, security issues, or other concerns.

We require Service Providers to agree to take reasonable steps to keep the Personal Data that we provide to them secure. We do not authorize them to use or disclose your Personal Data except in connection with providing their services.

Affiliates.
We may disclose information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Notice.

We may share your data if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal, or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Terms of Use or this Notice, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Calendly; to detect, prevent, or otherwise address, security or technical issues, illegal, or suspected illegal activities (including fraud); or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.

If you are using Calendly as a paid member of an organization or using your organization’s email domain (thereby representing yourself as a member of the organization), we may share your email address and plan information with an authorized agent of your company upon request in order for them to administer the account for the company.
Microsoft’s Privacy Statement

Your Rights and Choices.
Account.
In order to keep your Personal Data accurate and complete, you can log in to review and update your account information, including contact and billing information, via your account settings page. You may also contact us to request information about the personal data we have collected from you and to request the correction, modification or deletion of such Personal Data. We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you our Website, contact us at support@calendly.com or the address set forth at the end of this Notice. Subject to applicable law, we will retain and use your account information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

E-mail.
As described above, if you do not wish to receive promotional emails from us, you may opt out at any time by following the opt-out link contained in the email itself. Please note that it may take up to ten (10) days to process your request. Please also note that if you opt out of receiving marketing communications from us, we may continue to send to you service-related emails which are not available for opt-out. If you do not wish to receive any service-related emails from us, you have the option to delete your account.

Cookies.
You may also refrain from providing or may withdraw your consent for Cookies via your browser settings. Your browser’s help function should contain instructions on how to set your computer to accept all Cookies, to notify you when a Cookie is issued, or to not receive Cookies at any time. Please keep in mind that Cookies are required to authenticate Calendly Users as well as perform some actions within Calendly (such as to pay for an event as an Invitee via Calendly), so in order to use the Website, some Cookies are often required. You may also manage the use of targeting, performance, and functional cookies on this website by clicking the Cookie Settings link located on the footer of this page.

Third-party analytics services.
Some of the services used provide the ability to opt-out.

You may opt out of Google Analytics’ services using the Opt-Out feature on their website. The Google Analytics service is provided by Google Inc. You can opt-out from Google Analytics service from using your information by installing the Google Analytics Opt-out Browser tool: https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

You may opt out of Clearbit’s services using their opt-out feature: https://claim.clearbit.com/claim. For more information on the privacy practices of Clearbit, please visit their privacy policy: https://clearbit.com/privacy.

You may opt out of Facebook Pixel’s services using their opt-out feature: https://facebook.com/help/568137493302217. For more information on the privacy practices of Facebook, please visit their Data Policy: https://facebook.com/about/privacy
Additional Rights.
Subject to local law, you may have additional rights under the laws of your jurisdiction regarding your personal data, such as the right to complain to your local data protection authority.

Security and Storage of Information.
We have taken reasonable steps to help protect the personal information we collect. More information on Calendly security and storage practices is available here.

Calendly takes the security of your personal data very seriously. We work hard to protect the personal data that you provide from loss, misuse, and unauthorized access, or disclosure. Given the nature of communications and information processing technology, there is no guarantee that personal data will be absolutely safe from access, alteration, or destruction by a breach of any of our physical, technical, and managerial safeguards. Please visit our security and privacy page for additional information about our safety standards.

You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a unique and complex password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

We retain the personal data we collect for so long as is reasonably necessary to fulfill the purposes for which the data was collected, to perform our contractual and legal obligations, and for any applicable statute of limitations periods for the purposes of bringing and defending claims.

Third-Party Links.
Our Website may contain links to third-party websites and applications. Subject to your opt-out preferences (see Your Rights and Choices), we may also use third-party advertisers, ad networks, and other advertising, marketing, and promotional companies, to serve advertisements on our Website. Any access to and use of such linked websites and applications is not governed by this Notice but instead is governed by the privacy policies of those third parties. We do not endorse these parties, their content, or any products and services they offer, and we do not endorse these parties, their content, or any products and services they offer, and we are not responsible for the information practices of such third-party websites or applications.

Users Outside the USA.
Our application and database servers are located here in the United States.

If you are an individual located in the European Economic Area, the United Kingdom, Canada or another jurisdiction outside of the United States with laws and regulations governing personal data collection, use, and disclosure that differ from United States laws, please be aware that information we collect (including through the use of methods such as Cookies and other web technologies) will be processed and stored in the United States or in other countries where we or our third-party Service Providers have operations. By submitting your personal data to Calendly and using Calendly, you expressly consent to have your personal data transferred to, processed, and stored in the United States or another jurisdiction which may not offer the same level of privacy protection as those in the country where you reside or are a citizen.

In connection with the operation of its Website, Calendly may transfer your personal data to various locations, which may include locations both inside and outside of the European Economic Area. We process personal data submitted relating to individuals in Europe via the Standard Contractual Clauses.

Do Not Track.
We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

Dispute Resolution.
Details regarding Calendly’s dispute resolution process are available in the Calendly Terms of Use.

Changes to this Notice.
This Notice is current as of the Effective Date set forth above. This Notice may change if there is a material change to the way information is handled at Calendly, or to clarify our Notice or adjust clerical errors. If any changes are made, we’ll post them on this page, so please be sure to check back periodically. If you continue to use Calendly after those changes are in effect, you agree to the revised Notice.

Contacting Us.
If you have any questions or comments about this Notice, please contact us at support@calendly.com. For questions or comments outside of the Privacy Notice, please contact us at support@calendly.com.

Privacy Notice for California Residents.
Effective January 1, 2021

This Privacy Notice for California Residents (“California Notice”) supplements the Calendly Privacy Notice. It applies solely to Calendly Users, Viewers, and Invitees who live in the State of California (“California Residents”). Calendly adopts this notice to comply with the California Consumer Privacy Act of 2019 and any subsequent amendments (“CCPA”). All terms used in this California Notice have the same meaning as when used in the CCPA. For frequently asked questions related to the CCPA please view our CCPA FAQs Page.

Information Calendly May Collect Regarding California Residents.
Calendly collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”). In particular, our Website may have collected the following categories of Personal Information from California Resident Users, Invitees, and Viewers within the last twelve months, for the purpose of establishing, maintaining, and supporting the services that we provide through our Website:

A. Identifiers: real name; alias; email address; internet protocol address.

B. Personal Information categories listed in Cal. Civ. Code Sec. 1798.80(e): Real name; phone number.

C. Commercial information: Purchase records regarding Calendly products.

D. Internet or other similar network activity: Data on Viewers’ interaction with the Calendly Website.

Calendly Obtains the Categories of Personal Information Listed Above from the Following Categories of Sources

Directly from our Users and Invitees.

Indirectly from our Users and Invitees.

Directly and indirectly from activity on our Website.

From third parties that interact with us in connection with the services we perform.

How California Resident Personal Information May Be Used.
We may use or disclose the Personal Information we collect for one or more of the following business purposes:

To fulfill or meet the reason for which the information is provided.

To provide you with information or services that you request from us.

To provide you with email alerts and other notices concerning our services, or news that may be of interest to you.

To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.

To improve our Website.

For testing, research, analysis and service development.

As necessary or appropriate to protect Calendly and our Users.

To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

As described to you when your Personal Information was collected, or as otherwise set forth in the CCPA.

To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by Calendly is among the assets transferred.

Calendly will not collect additional categories of Personal Information or use the Personal Information we collect for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information.
We may disclose your Personal Information to a third-party for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing your contract.

We disclose your Personal Information for a business purpose to the following categories of third parties:

Service Providers.

Third parties to whom you or your agents authorize us to disclose your Personal Information in connection with the services we provide to you.

Government representatives as required by law.

In the preceding twelve (12) months, we have not sold any Personal Information.

Access to Specific Information and Data Portability Rights.
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of Personal Information we collected about you.

The categories of sources for the Personal Information we collected about you.

Our business or commercial purpose for collecting or selling that Personal Information.

The categories of third parties with whom we share that Personal Information.

The specific pieces of Personal Information that we have collected about you.

Deletion Request Rights.
You have the right to request that we delete any of your Personal Information that we have collected from you and retained, subject to certain exceptions. All deletion requests will be managed in accordance with Calendly Deletion Procedures. Deletion requests should be sent to support@calendly.com. Once we receive and confirm your verifiable request, we will delete (and direct our Service Providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the Personal Information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

Debug software to identify and repair errors that impair existing intended functionality.

Comply with the California Electronic Communications Privacy Act.

Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

Comply with a legal obligation.

Otherwise lawfully use that information in compatibility with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights.
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by reaching out to support@calendly.com.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable California Resident request for access or data portability twice within a 12-month period.

The request must:

Provide sufficiently detailed information to allow Calendly to reasonably verify that you are the person to whom the requested Personal Information pertains or their authorized representative.

Include sufficient detail to allow us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

Calendly will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format.
We will attempt to respond to California Resident requests in as timely a fashion as possible. In the event of delays over 60 days, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. Any disclosures we provide will only cover the 12-month period preceding the verifiable receipt of a California Resident’s request. The response we provide will explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before fulfilling your request.

  • The Recording of All Forms of Video and Audio Communications

VidOvation communicates with customers via cellular phone, voice over IP phone, text message, chat, online virtual meetings and more. The video, audio and text of these communications and conversations may be recorded for quality control and training purposes.

  • OptinMonster

    Your privacy is very important to us. At OptinMonster we have a few fundamental principles that we follow:

    We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
    We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
    We don’t store personal information on our servers unless required for the on-going operation of our site.
    Retyp LLC (“Retyp”) operates several websites including optinmonster.com. It is Retyp’s policy to respect your privacy regarding any information we may collect while operating our websites.

    Website Visitors

    Like most website operators, Retyp collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Retyp’s purpose in collecting non-personally identifying information is to better understand how Retyp’s visitors use its website. From time to time, Retyp may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

    Retyp also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Retyp only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

    Gathering of Personally-Identifying Information

    Certain visitors to Retyp’s websites choose to interact with Retyp in ways that require Retyp to gather personally-identifying information. The amount and type of information that Retyp gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog to provide a username and email address. Those who wish to receive OptinMonster updates via email, we collect their emails. For example, when you to sign up for an account, we ask for personal information, like your name, email address, telephone number or credit card to store with your account. When visitors comment on our blog, we ask them to provide a username and email address. For those who wish to receive OptinMonster updates via email, we collect their emails.

    In each case, Retyp collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Retyp. Retyp does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

    Aggregated Statistics

    Retyp may collect statistics about the behavior of visitors to its websites. For instance, Retyp may monitor the most popular pages on the optinmonster.com site or use spam screened by the Akismet service to help identify spam. Retyp may display this information publicly or provide it to others. However, Retyp does not disclose personally-identifying information other than as described below.

    Information We Share

    Retyp discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Retyp’s behalf or to provide services available at Retyp’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Retyp’s websites, you consent to the transfer of such information to them.

    Retyp will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

    Other than to its employees, contractors and affiliated organizations, as described above, Retyp discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Retyp believes in good faith that disclosure is reasonably necessary to protect the property or rights of Retyp, third parties or the public at large.

    If you are a registered user of an Retyp website and have supplied your email address, Retyp may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Retyp and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.

    If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

    Retyp takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information, as discussed below.

    Information Security

    We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold, in particular:

    We encrypt many of our services using SSL.
    We review our information collection, storage, and processing procedures, including physical security measures, to guard against unauthorized access to systems.
    We restrict access to personal information to Retyp employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
    Cookies

    A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Retyp uses cookies to help Retyp identify and track visitors, their usage of Retyp website, and their website access preferences. Retyp visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Retyp’s websites, with the drawback that certain features of Retyp’s websites may not function properly without the aid of cookies.

    Business Transfers

    If Retyp, or substantially all of its assets were acquired, or in the unlikely event that Retyp goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Retyp may continue to use your personal information as set forth in this policy.

    Ads

    Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Retyp and does not cover the use of cookies by any advertisers.

    Comments

    Comments and other content submitted to Akismet anti-spam service are saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

    Google Analytics

    Retyp uses Google Analytics in its application. Campaign analytics are tracked through Google Analytics for our clients. Retyp utilizes the Google Analytics Reporting API to gather analytics about your campaigns and present them in an actionable way via charts and conversion statistics. Retyp discloses client Google Analytics information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Retyp’s behalf or to provide the services available at Retyp’s websites.

    When this Privacy Policy Applies

    Our Privacy Policy applies to all of the services offered by Retyp and its affiliates, including services Retyp provides on mobile devices, and services offered on other sites, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

    Our Privacy Policy does not apply to services offered by other companies or individuals, including other sites linked to our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags, and other technologies to serve and offer relevant ads.

    Compliance and cooperation with regulatory authorities

    We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

    Privacy Policy Changes

    Although most changes are likely to be minor, Retyp may change its Privacy Policy from time to time, and in Retyp’s sole discretion. Retyp encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

    Contact
    If you have any questions regarding this Privacy Policy, or your dealings with our website, please contact us by clicking here. https://optinmonster.com/privacy/

How to provide or withdraw consent to the installation of Cookies

In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing Cookies.
Through browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that may have saved the initial consent for the installation of Cookies by this website.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google ChromeMozilla FirefoxApple Safari and Microsoft Internet Explorer.

With regard to Cookies installed by third parties, Users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party’s privacy policy, or by contacting the third party.

Notwithstanding the above, the Owner informs that Users may follow the instructions provided on the subsequently linked initiatives by the EDAA (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

Owner and Data Controller

Jim Jachetta, Data Protection Officer
VidOvation Corporation
1035 N Armando Street, Suite V
Anaheim, CA 92806 USA

Owner contact email: support@vidovation.com

Since the installation of third-party Cookies and other tracking systems through the services used within this Website cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policy for the respective third-party services listed in this document.

Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of Cookies by this Website.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

 

 

IP Addresses

VidOvation may collect your computer’s IP addresses in order to conduct system administration, to conduct site analysis, block computers who have violated our Terms of Service, and identify computers, which may be engaged in illegal or illicit activity on our Website. While we do not normally associate IP addresses with records containing Personal Information, we will use IP addresses to identify any user who refuses to comply with our Terms of Use or otherwise violates any applicable laws. Additionally, we may be required to disclose IP addresses pursuant to a court order or subpoena.

Credit Card Numbers

Credit card numbers collected through a web application will not be stored or retained in any manner. The information will be gathered and passed on through an intermediate software company, and a unique transaction number will be returned and stored as proof of acceptance.

Google

We use Google AdSense Advertising on our website. Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.  Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

Click below to read additional Cookie Policy Information:

Cookie Policy

 

  1. ASSENT

Your continued use of this Website signifies your assent to this Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time, with or without notice, by posting the revised policy on the Website. Please check this page periodically for changes.

  1. CONTACTING VIDOVATION

VidOvation considers the privacy of its users of utmost importance and welcomes any feedback from its users regarding privacy concerns. If you have questions about this privacy statement, the practices of this site, or your experience on the Website, you can contact VidOvation at 949-777-5435or via regular mail at:

vidovation.com

    1035 N Armando Street, Suite V

Anaheim, CA 92806

United States

support@vidovation.com

949-777-5435

Comments, suggestions or materials sent or transmitted to VidOvation shall be deemed to be non-confidential. VidOvation shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to, developing and marketing products incorporating them.