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Customer Technical Support

VidOvation Customer ONLY Technical Support

Did you buy the product from VidOvation?  If YES, please complete the form below for support. Once the form is submitted, you will be given a number to call to expedite your ticket if necessary
Unfortunately, if you didn’t purchase the product from VidOvation, we cannot help you this time. Next time we welcome the opportunity to support your needs when you buy from VidOvation. Here’s a link to our products, partners, and vendors [click].

Please complete the form below for Customer Technical Support to open a Support Ticket. This will immediately alert the VidOvation team.

Once you hit submit, you will see a Technical Support Phone Number, which you may call to escalate your support ticket as needed.



VidOvation offers a broad range of warranty and support options to suit your organization’s business needs. Our standard warranty and technical support are aimed at operations that do not require 24×7 care and includes technical support by phone and email during regular business hours.

On the other hand, we understand many companies’ operations run 24x7x365 and cannot tolerate any downtime. VidOvation offers a range of service level agreements to address this need, from enhanced response times and around-the-clock access to onsite hardware replacement. Whatever your service needs, VidOvation will work with you to create a unique support program that best fits your operation and budget, guaranteed.

VidOvation provides a dedicated telephone number and e-mail address for Platinum and Gold Technical Support with 24x7x365 coverage. Contact our business development department at 1 (949) 777-5435 or sales @ to discuss premium technical support options.